Items purchased through the GMA promotion are eligible for a special return policy. Requested refunds will be refunded their purchase price plus sales tax. Please contact our customer service department at 866-670-6888 or email to request a return authorization.

ALL SALES ARE FIINAL.  NO REFUNDS WILL BE PROVIDED FOR ANY DIRECT SALES THROUGH SMC’S website.  You may return your Singing Machine branded product within the standard 90 day manufacturer’s warranty period or in some cases the 12 month manufacturers warranty period (depending on the model).  The 90 day or 12 month warranty begins from the date of purchase and is valid/acceptable for the original purchaser.  The warranty for each model can be found under your product’s user manual as well as in the website’s Terms and Conditions.  Please contact our customer service department at our toll free phone # 866-670-6888 or email to verify the return eligibility for your product.