返品ポリシー

The Singing Machine prides itself in creating JOY through music via our Karaoke Machine Products. If you are not fully satisfied with your purchase, you can simply return or replace your product. You may return your purchase for a full refund (minus shipping costs) within 15 days of your original purchase date on our site. The product must be in new condition and with all original parts. Once your return is received, please allow 3-5 business days for your refund to be reflected in your original method of payment.

For replacement you may return your Singing Machine branded product within the standard 90-day manufacturer’s warranty. The 90 days warranty begins from the date of purchase and is valid/acceptable for the original purchaser. The warranty for each model can be found under your product’s user manual as well as in the website’s Terms and Conditions.

Please contact our customer service department at our toll-free phone # 866-670-6888 or email [email protected] to verify the return eligibility for your product.

LIMITED WARRANTY AND SERVICE INFORMATION

クリックして商品を登録する

THE SINGING MACHINE COMPANY, INC. warrants this product to be free from defects in material and workmanship for a period of Ninety (90) days from date of sale to the original consumer purchaser. Product will be repaired or replaced with a new or reconditioned product at no additional charge if it is proven to be defective within the Ninety (90) day period when said product is returned at customer expense within the warranty pe

This warranty does not apply to any product damaged by accident, misuse, abuse, improper line voltage, fire, water, lightning or other acts of God, or any parts or service furnished by you or anyone else. The warranty does not cover cartons, carrying cases, batteries, broken or damaged cabinets, or any other items used in connection with the product or consequential damages due to defect in the product. This warranty does not cover products sold AS IS, FINAL SALE, FLOOR MODEL/LAST ITEM IN STORE, remanufactured or sold outside the SMC distribution channel. For a listing of retailers please contact our Customer Service Department via email at [email protected] or at our toll free phone # (866) 670-6888. All proof of purchase must be reviewed by our Corporate Headquarters for warranty replacement authorization.

黙示の保証はすべて、本保証の期間に限定されます。これは完全な保証であり、他の表現された保証は有効ではない。一部の州では、黙示的保証の存続期間または付随的または結果的損害の除外または制限の制限を認めていないため、上記の制限または除外が適用されない場合があります。

This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state. For callers seeking assistance outside of the US and Canada please contact our corporate office at (954) 596-1000 or email us at [email protected].

IF THE UNIT IS OUTSIDE OF THE MANUFACTURER’S WARRANTY PERIOD, please call us at (866) 670-6888 or email us at [email protected] and we will give you information on how to obtain service.

TO OBTAIN SERVICE ON WARRANTY UNITS IN THE USA & CANADA, Please contact the retailer first if said product is within the store return policy time frame. DO NOT SHIP MERCHANDISE to our service facility prior to contacting our Customer Service Department via email at [email protected] or at our toll free phone # (866) 670-6888. Product/s must be shipped prepaid by an insured carrier to the service center address. To establish eligibility of repair or replacement, YOU MUST INCLUDE documentation issued by our Customer Service Department. It is also necessary to include a copy of the proof of purchase confirming the item/s was sold within the 90-day manufacturer’s warranty period, a shipping address, daytime phone # and an explanation of the problem. The Singing Machine Company Inc., reserves the right to refuse delivery if proper steps outlined above have not been followed.

EXTENDED WARRANTY AND SERVICE INFORMATION

歌唱機延長保証 extends your Singing Machine 90 day warranty for up to three (3) years and provides for a one time replacement of your Singing Machine product if it fails to perform to factory specifications. Replacement products may be new or refurbished products that perform to factory specifications of the original product. If a like kind product is unavailable, you may receive the original va

歌う機械延長保証は機械の90日の保証を歌い、あなたのプロダクトの取り替えまたは購入した計画で指定される言葉の終わりに結論の後で始まる。

延長保証の下でサービスを取得するには: If the covered Singing Machine requires service, please call us at 888-959-9725 toll-free and have the extended warranty policy number available.

あなたの責任: You must follow the instructions for use contained in your owners’ manual. You must have the product maintained in accordance with recommendations outlined in the owners’ manual. Failure to maintain the product in accordance with these instructions may result in denial of coverage under the Singing Machine Extended Warranty.

購入者の記録: You may be required to provide proof of purchase as a condition for receiving service under the Singing Machine Extended Warranty.

サービスセンター:

The Singing Machine 会社
4060 e. Jurupa ストリート、ユニット B
オンタリオ州、カリフォルニア91761
米国

We never share your information, and all data is kept confidential and secure.