The Singing Machine prides itself in creating JOY through music via our Karaoke Machine Products. If you are not fully satisfied with your purchase, you can simply return or replace your product. You may return your purchase for a full refund (minus shipping costs) within 15 days of your original purchase date on our site. The product must be in new condition and with all original parts. Once your return is received, please allow 3-5 business days for your refund to be reflected in your original method of payment.
For replacement you may return your Singing Machine branded product within the standard 90-day manufacturer’s warranty. The 90 days warranty begins from the date of purchase and is valid/acceptable for the original purchaser. The warranty for each model can be found under your product’s user manual as well as in the website’s Allgemeine Geschäftsbedingungen.
Please contact our customer service department at our toll-free phone # 866-670-6888 or email [email protected] to verify the return eligibility for your product.
